Terms and Conditions

These terms cover this website — reading it, using it and asking us for a quote through it. They are not your installation contract. If you hire us, the work is governed by the written proposal and agreement you sign, and that document wins over this page in every respect. Section 3 says so properly.

Please read section 11 and section 12. They limit what we are responsible for, and section 13 explains the Texas consumer rights that those limits cannot touch.

1. Accepting These Terms

By visiting tntturf.com, using any part of it or submitting our quote form, you agree to these Terms and Conditions. If you do not agree with them, please do not use the site.

You must be at least 18 years old and legally able to enter into a contract to use this site to request a quote or hire us. If you are using the site on behalf of a company, an HOA, a school district or any other organization, you confirm that you are authorized to do so and that the organization is bound by these terms.

Your use of the site is also governed by our Privacy Policy, which explains what we do with the information you give us. Read the two together.

2. Who You Are Dealing With

This website is operated by TNT Turf LLC (“TNT Turf”, “we”, “us”, “our”), an artificial turf installation company based at 2302 Campbell Rd, Houston, TX 77080, serving homeowners, businesses, schools and municipalities across the Greater Houston area.

In these terms, “you” means the person using the site. “Site” means tntturf.com and every page on it.

3. Your Signed Installation Agreement Comes First

This page does not set the terms of your turf installation. Payment terms, deposits, scheduling, change orders, cancellation, site preparation, what happens if we hit a sprinkler line, and the length and scope of our workmanship warranty are all set out in the written proposal and agreement you sign before work starts.

If anything on this website conflicts with that signed agreement, the signed agreement controls. Nothing here adds to it, cuts it down or replaces it.

Nothing on this site is a contract to perform work, and nothing on it creates a contractor–customer relationship. That relationship begins when we both sign a proposal, and not before.

If you have hired us and cannot find your agreement, call the office at (713) 280–3607 and we will send you another copy.

4. Quote Requests, Estimates and Pricing

You can ask us for a quote through the form at tntturf.com/contact, by phone or by email. Requesting one is free, and it does not commit you to anything.

What a quote is, and is not

Submitting the form does not create a contract. It is a request. We are not obliged to provide a quote, take on a project or serve a particular location.
A price given before we have seen the site is an estimate. Turf pricing depends on square footage, existing surface, grade, drainage, access for equipment, base material and the product you choose. We cannot know most of that from a form.
Final pricing follows a site visit. A written proposal issued after we have measured and inspected the property is the price we stand behind.
Quotes expire. Turf, base material, adhesive and infill prices move. Unless the proposal says otherwise, treat a quote as valid for 30 days.
Conditions we could not see may change the price. Buried debris, poor soil, drainage problems, hidden irrigation, root systems and utility conflicts are the usual culprits. If we find something, we tell you and agree the change with you before we carry on.

Please give us accurate information when you request a quote — particularly the property address and the approximate area involved. A quote built on wrong information helps nobody.

Any timescales we mention before a contract is signed are estimates. Weather is the main reason a turf schedule moves, and Houston weather is not something either of us controls.

6. Website Content, Photographs and Trademarks

Everything on this site — the text, the page designs, the layouts, the graphics, the logo and the photographs of our completed projects — belongs to TNT Turf LLC or is used with permission, and is protected by copyright and trademark law.

You may:

Browse the site and read it.
Print or download pages for your own use in planning a project.
Share a link to any page, anywhere.

You may not, without our written permission:

Copy our photographs, page copy or designs onto another website, listing or marketing material.
Use our project photographs to represent work you or anyone else performed.
Use our name, logo or trademarks in a way that suggests we endorse or are connected to you.
Scrape, harvest or systematically download the site or any part of it.
Use the site or its content to train a machine learning model, or to build a competing directory or product database.

Other companies’ trademarks

Manufacturer names, logos and product names shown on this site belong to their respective owners and are used to identify the products we install. Shaw Sports Turf and shawgrass are marks of their owner and appear here for that reason; the same goes for every other manufacturer named on the products page. Nothing on this site should be read as those companies endorsing us beyond any dealer or installer relationship we actually hold.

7. Turf Specifications and Manufacturer Warranties

The turf products, specifications, pile heights, face weights, colors, backing types and warranty summaries shown on this site come from the manufacturers. We publish them in good faith and keep them as current as we can, but manufacturers change specifications and discontinue products without telling us first.

Specifications may change. Confirm the specification for your project in your written proposal rather than relying on a web page.
Colors on a screen are approximate. Monitors, phones and lighting all shift how turf looks. Ask us for a physical sample before you commit to a product.
Product availability is not guaranteed. If a product becomes unavailable we will offer you the closest equivalent and agree it with you first.

Turf warranties are issued by the manufacturer, not by us. The length, the terms, the exclusions and the claims process all belong to the manufacturer’s written warranty, and that document governs. We help our customers make claims, but we do not extend, alter or guarantee another company’s warranty.

Our own workmanship warranty is a separate thing, and it is set out in your signed agreement — not on this website.

Any performance claim on this site — drainage rates, pet suitability, surface temperature behavior, expected lifespan — reflects typical results under normal conditions and correct maintenance. Your results depend on the product, the installation, the use the surface gets, and how it is looked after.

8. Reviews, Photos and Anything Else You Send Us

If you send us a review, a testimonial, a photograph, a video, a project description or a suggestion — through this site, by email, by text or on social media — the following applies.

You keep ownership of what you send. We do not claim your photographs or your words.
You give us permission to use it. You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt and display what you send in connection with our business, including on this site, in our portfolio, on social media and in advertising. You can withdraw that permission by emailing us, and we will stop using it in anything we control.
You confirm you have the right to send it. That it is yours, that it does not infringe anyone else’s rights, and that anyone identifiable in it has agreed.
Reviews must be honest. We do not pay for reviews, we do not offer anything in exchange for a positive one, and we do not suppress negative ones. Please do the same and describe your actual experience.
Suggestions are free for us to use. If you send us an idea for improving what we do, we may use it without owing you anything.

We may decline to publish, or may remove, anything that is abusive, dishonest, unlawful or unrelated to the work we did.

9. Acceptable Use of This Website

When using this site, you agree not to:

Break any federal, Texas or local law.
Submit false information, impersonate anyone, or send quote requests you have no intention of pursuing.
Submit automated, bulk or spam form submissions.
Try to gain unauthorized access to the site, its hosting, our systems or anyone else’s data.
Upload or transmit a virus, malicious code or anything designed to interfere with the site.
Interfere with the site’s operation, or place an unreasonable load on it.
Use a robot, spider, scraper or similar tool on the site except a well-behaved search engine crawler.
Post or transmit anything unlawful, defamatory, harassing, obscene or discriminatory.

We may restrict or block access to the site for anyone who breaks these rules, without notice, and we may report unlawful activity to the authorities.

10. Third-Party Links and Services

This site links to other websites — turf manufacturers, our social media profiles, review platforms, mapping services and government pages. We provide those links for convenience.

We do not control those sites, we do not endorse everything on them, and we are not responsible for their content, their products or how they handle your information. Once you follow a link, their terms and their privacy policy apply, not ours.

11. Disclaimer of Warranties

We work hard to keep this website accurate, current and available. We cannot promise it will always be any of those things — pages contain errors, prices move, products get discontinued, and hosting has outages.

Except where Texas law does not allow it, this website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that this website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the servers that make it available are free of viruses or other harmful components.

This section is about the website. It does not disclaim, reduce or affect any warranty in your signed installation agreement, any manufacturer’s written product warranty, or any warranty that Texas law implies into construction work and does not allow to be disclaimed.

12. Limitation of Liability

To the fullest extent permitted by Texas law, TNT Turf LLC and its owners, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data or business interruption, arising out of or relating to your use of this website, whether based on contract, tort, negligence, strict liability or any other legal theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by Texas law, our total liability arising out of or relating to your use of this website will not exceed one hundred dollars ($100.00).

What this section does not do. It applies to your use of this website. It does not limit our liability for the installation work itself, which is governed by your signed agreement and by Texas law. It does not limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that Texas law does not permit to be limited or excluded — including your rights under the Texas Deceptive Trade Practices–Consumer Protection Act. See section 13.

13. Your Rights Under Texas Law

Texas gives consumers protections that a business cannot sign away in its terms of use, and we are not trying to. This section is here so that you know what those protections are, not to limit them.

The Deceptive Trade Practices–Consumer Protection Act

Nothing on this page waives any right you have under the Texas Deceptive Trade Practices–Consumer Protection Act (Chapter 17, Texas Business and Commerce Code). Texas law makes most attempts to waive DTPA rights void, and we do not attempt one. If any part of section 11 or section 12 would operate as such a waiver, that part does not apply to you.

Residential construction claims

If you are a homeowner and you believe there is a defect in residential construction work we performed, Texas law — the Residential Construction Liability Act, Chapter 27 of the Texas Property Code — generally requires you to give the contractor written notice of the claim at least 60 days before filing a lawsuit, and gives the contractor the right to inspect the property and to make a written offer to repair or settle. This is a statutory process; we are describing it, not imposing it.

Practically speaking, please just call us first. Most problems people are ready to sue over turn out to be a seam, a low spot or a drainage detail, and we would far rather come out and fix it. Call (713) 280–3607 or email info@tntturf.com.

Your privacy rights

Texas residents have rights over their personal data under the Texas Data Privacy and Security Act, including rights to access, correct, delete and obtain a copy of their data, and to opt out of targeted advertising. How to use them is set out in our Privacy Policy.

14. Indemnification

You agree to indemnify and hold harmless TNT Turf LLC, its owners, officers, employees and agents from any claim, loss, liability, damage, cost or expense — including reasonable attorneys’ fees — arising out of your misuse of this website, your breach of these terms, your violation of any law, or your violation of any third party’s rights, including anything you send us under section 8.

This does not apply to anything caused by our own negligence or misconduct, and it does not apply where Texas law does not allow it.

15. Electronic Communications and Signatures

When you use this site or send us email, you are communicating with us electronically, and you consent to receive communications from us electronically. Notices, disclosures and agreements we provide electronically satisfy any legal requirement that they be in writing.

Under the Texas Uniform Electronic Transactions Act, you agree that an electronic signature — clicking a button, typing your name, or signing a proposal in a digital signing service — has the same legal effect as a signature in ink, and you agree not to argue otherwise later.

You can always ask for a paper copy of anything you have signed with us. Call the office and we will send one.

16. Governing Law and Where Disputes Are Heard

These terms, and any dispute arising out of them or out of your use of this website, are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

You and we agree that any lawsuit must be brought exclusively in the state or federal courts located in Harris County, Texas, and we each consent to the personal jurisdiction of those courts. Either of us may still bring a claim in a Texas justice court with jurisdiction over it, which is often the quicker and cheaper route for a small dispute.

These terms do not require arbitration. There is no arbitration clause, no jury trial waiver and no class action waiver on this page. If your signed installation agreement contains a dispute-resolution clause of its own, that clause governs disputes about the work — see section 3.

Before anyone files anything, please contact us. Nearly everything gets resolved with a phone call and a site visit, and section 13 explains the notice Texas law expects for a residential construction claim.

17. Website Accessibility

We want this site to work for everyone, including visitors using a screen reader, keyboard navigation, magnification or reduced-motion settings. We build with those visitors in mind and fix problems when we find them.

If any part of this site is difficult for you to use, tell us. Email info@tntturf.com or call (713) 280–3607 and describe the problem and the page. We will fix it where we can, and in the meantime we will give you the information you were after another way.

18. Changes to These Terms

We may update these terms as our business, this website or the law changes. The date at the top of this page shows when they were last revised.

Changes take effect when they are posted. Continuing to use the site after that means you accept the updated terms. If you do not, stop using the site. Changes to these terms never alter an installation agreement you have already signed.

19. General Provisions

Entire agreement: These terms and our Privacy Policy are the entire agreement between you and us about your use of this website, and they replace anything said or written before on that subject. They do not replace a signed installation agreement — see section 3.
Severability: If a court decides any part of these terms is unenforceable, that part is removed or narrowed to the minimum extent necessary and the rest continues to apply.
No waiver: If we do not enforce a right under these terms straight away, we have not given it up and we can still enforce it later.
Assignment: You may not transfer your rights under these terms to anyone else. We may transfer ours to a successor if the business is sold, merged or reorganized.
Force majeure: Neither of us is responsible for failing to perform because of something outside our reasonable control — including severe weather, hurricanes, flooding, freezes, fire, utility and internet outages, labor disputes, supply shortages, and acts of government.
Headings: The section headings and numbers are there to help you navigate. They do not affect meaning.
No third-party beneficiaries: These terms are between you and us. Nobody else acquires rights under them.
Survival: Sections 6, 8, 11, 12, 13, 14, 16 and 19 continue to apply after you stop using the site.

20. How to Contact Us

Questions about these terms, or about anything on this website, go here.

TNT Turf LLC2302 Campbell Rd, Houston, TX 77080Email info@tntturf.comPhone (713) 280–3607

For questions about your personal information specifically, see our Privacy Policy, which sets out how to make a request and how to appeal a decision.